Contact Us
We are the developers of Masterra ByteSweeper and we are ready and willing to help you realize all the power available to you with ByteSweeper.
Before submitting technical support questions, be sure you are running the latest version of the program.
Please refer to our Frequently Asked Questions (FAQ) and Online Help sections before writing to us for assistance as most questions are answered right there. In any case, please feel free to contact us via our online form below.
Support Request Form
Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within a business day.
We quickly respond to all questions submitted to us in the order they are received. At any time, you can use our online form below to contact our support staff:
Please correct the following problems:
- Please write your name
- Please write your email
- Please provide a valid email
- Please write your question or comment
Important Notice!
Be sure you or your ISP do not have a spam filter that might prevent our answer from being received by you. We will NOT log in for permission to answer Earthlink or other permission based mails; you will have to pre-approve our domain so you can receive email from bytesweeper.com. If you do not receive a response it means you have some kind of spam filter or your ISP has a block, or you simply typed in your email address incorrectly.
